CloudFit Gym
From 40% no-show rate to fully packed classes in 60 days.
Results in
60 days
The Challenge
CloudFit was running group fitness classes at 55% capacity. Their front desk was overwhelmed with phone calls during peak hours, and nearly 40% of booked members were not showing up — costing the studio over $8,000 a month in lost revenue.
What We Built
- AI Chat Widget on website handles all new member inquiries 24/7
- Automated class reminder sequence 48h + 2h before each session
- AI-powered win-back campaign targeting members who hadn't visited in 21+ days
- Instant SMS response to every new lead within 60 seconds
35%
Increase in class capacity utilization
68%
Reduction in no-show rate
$11,200
Monthly revenue recovered
12 hrs
Staff time saved per week
“We went from dreading Mondays to looking forward to them. Our classes are full, our staff aren't chasing no-shows, and I can finally focus on programming instead of admin.”